Absolute develops and implements fraud solution strategies exclusively for the insurance market, dedicating its expertise to deliver against the specific challenges faced by insurers and their business partners.

Absolute identifies honesty and challenges fraud, protecting clients' businesses by delivering extreme customer service whilst reducing claims spend and operating costs.

Identifying Honesty
Identifying honesty in good policyholders is the very least that they deserve. It satisfies regulators and internal controls and more importantly finds fraud, reduces expense and avoids complaints.

The secrets that Absolute uses are simple. Absolute listens to policyholders, identifies honesty, and challenges fraud. Having first introduced psychology based methods to the insurance industry in 2001 as a means of capturing fraud, in June 2008 following 18 months of R&D and extensive trialling with its insurer client base, Absolute continues to lead the field, launching a pioneering fraud management solution.

Absolute's Flatline Fraud Management Solution is a ground breaking approach to identifying honesty and challenging fraud, based on unique self developed tools which harness new fraud indicators. Built upon Absolute's extensive experience of understanding the psychology of a fraudster, Flatline captures, amalgamates and analyses multiple layers of information via forensic, linguistic, behavioural and cognitive memory recall indicators and established and emerging fraud trends. Flatline generates a visual interpretation of a claims risk. A fraudster will present as a ‘Flatliner' whilst a genuine claimant will demonstrate the natural peaks and troughs associated with memory recall and an authentic connection to a traumatic event.

About Absolute
Absolute introduced psychology based methods to the private sector in 2001 with the first ever application of a practical solution to help customers find fraud and avoid relying only upon traditional investigation methods.

Absolute has grown from strength to strength in recent times, now dealing with many major insurer clients, delivering fraud savings every day in many different ways. Many profess to offer real ‘result-based' fraud management, but few can demonstrate ongoing ROI whilst retaining decent honest policyholders.

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